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Getting Started

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You’ve ordered a managed Snipe-IT from server.camp — congratulations! Snipe-IT is the Swiss Army knife of asset management: hardware, licenses, accessories and consumables in one place — who has which device, since when, and when is it coming back? This guide is aimed at freelancers, associations and small to medium-sized businesses retiring their inventory spreadsheets.

Core concept: assets, models and statuses

  • Asset — a single physical item with a unique inventory number (e.g. “MacBook Pro, FA-001”)
  • Category — the coarse grouping (“Laptops”, “Monitors”, “Tools”); every asset needs one
  • Model — the type an asset belongs to (e.g. “ThinkPad T14”), with manufacturer and options like EOL and depreciation
  • Status label — one of four types: Deployable (can be checked out), Pending (not ready yet), Undeployable (e.g. broken) and Archived (out of service)
  • Users and locations — assets can be checked out to people and places
Only "Deployable" assets can be checked out
An asset with status “Pending” or “Archived” can’t be issued to a user. Note that a newly created status label does not automatically get the functional “deployable” flag — set it when editing the label under Admin → Status Labels.

Setting up

  1. Locations and companies/departments — where do devices live, who belongs together?
  2. Categories — coarse grouping of your asset types; fewer is more, refine later
  3. Status labels — check that your “Ready” labels are marked deployable
  4. Users — create manually, import via CSV, or sync automatically via LDAP
  5. Models, then assets — models need a category and manufacturer; enter assets one by one or import them via CSV (models and categories must exist before the asset import)
  6. Labels and barcodes — design labels and print a test sheet

Checking out and back in

Checkout: open an asset → Checkout → pick the recipient (user or location), set an expected return date, optionally a note and email notification. Depending on the category, the recipient confirms receipt or accepts an EULA digitally.

Checkin: Checkin returns the asset to the available pool — the full checkout history stays intact, and a device can’t be checked out twice.

Beyond hardware, Snipe-IT covers licenses (seat counts, expiry dates and email warnings), accessories (mice, docks — one-off checkouts), consumables (toner, batteries — quantity stock), components (RAM, SSDs — parts assigned to specific assets) and kits (asset sets: check out laptop + dock + monitor in one click).

Integration with other server.camp services

  • Authentik / SSO — sign in via SAML, plus LDAP/AD user synchronisation — your team needs no separate Snipe-IT password
  • Custom domain — run Snipe-IT at assets.yourcompany.com instead of a server.camp subdomain, see Custom Domain
  • API and webhooks — the JSON REST API covers nearly everything the UI does: create assets automatically, report checkouts to your CRM, or build workflows with Node-RED

Still have questions?

If you need help with the CSV import, the LDAP connection or label printers, you can reach us any time at support@server.camp. We’re happy to help!

You’ll also find frequently asked questions on our Snipe-IT product page.

Snipe-IT Twenty CRM